Anniversary Sale FAQ

Our Anniversary Sale starts Friday, 7/10 (10:00 AM CT) and ends Monday, 7/13 (11:59 PM CT).

Please note that our website will be locked starting at 6:30 AM CT to prepare for the sale.

This is the perfect opportunity to stock up on sleep bags, pajamas, and bedding for the sizes, seasons, and sleep stages ahead.

Friday 7/10 - Monday 7/13, the Anniversary Sale section will be live (up to 50% off select styles).

On Sunday, 7/12, beginning at 10:00 AM CT, additional Anniversary Sale items will be added to the site.

When the Anniversary Sale ends, any remaining sale items will be removed from the website and will no longer be available for purchase. These items will not remain available at their sale price or return to regular pricing after the sale concludes. 

Availability will vary across sleep bags, sleepwear, TOG ratings, and sizes.

Big Love Bow, Blush Bunny, Cherry Blossom, Construction, Currant, Disco Cowgirl, Ecru Roar, Fast and Fierce, Gingham Fir, Harbor, Hibiscus, Holiday Bow, Hydrangea, Journey, Jurassic, Lemon, Mauve, Midnight Roar, Moo, Sakura Space, Skeleton, Ski, Small Love Bow, Sparkles and Speed, Storm, Vintage Truck, Wicked, and much more!

*Certain colors/prints/sizes will have very limited inventory. Not all sizes will be available within each style. Once an item is sold out, it will be automatically taken off the website and become unsearchable. 

Kyte Club members and Silver, Gold, and Platinum tier Frequent Flyer members will receive 30 minutes of early access starting at 9:30 AM CT. Early access will be available exclusively on the website. You will not be able to use the app at that time to shop the sale.

You may use our app to shop the Anniversary Sale beginning at 10 AM CT on 7/10. However, if you experience any issues, please defer to our website immediately.

If you are shopping for a specific sleep bag size, TOG, or bedtime essential, we recommend checking out as soon as you are ready.

There are no scheduled restocks during the sale. If orders are canceled, inventory may reload to the website. 

No, we will not have quantity limitations on any of our Anniversary Sale items. 

The Anniversary Sale section will not go live until 10:00 AM CT on 7/10, so you will be unable to preload your cart with these sale items. We cannot guarantee your cart will remain loaded throughout the sale. 

Unfortunately, Shopify does not hold items in your cart. We are unable to guarantee that an item added to your cart will not go out of stock prior to checkout. 

https://kytebaby.com/pages/sizing-chart

https://kytebaby.com/blogs/news/how-should-a-kyte-baby-sleep-bag-fit

Please note that with the extended fulfillment time frame, if your little one is on the verge of sizing up, we recommend proceeding with the next size, as Anniversary Sale items are not eligible for return/exchange.

Due to high order volume, the gift wrap, gift message, and gift receipt options are removed during large sales to allow us to get all orders fulfilled as efficiently as possible.

Due to high order volume, you may have a delay in receiving your order confirmation email or seeing your order in your Order History after logging in to your Kyte Baby account. Please allow up to 1 hour to receive the email confirming your order before reaching out to customer service.

If you need to edit your shipping address, please email us as soon as possible and include the correct address within your email inquiry. We do our best to honor these requests, but it is not always possible with the high volume of emails we receive. In the event that your package is returned to us by the carrier, we will reach out for an updated address and resend the package when it arrives at our warehouse.

*Please note, we cannot edit a shipping address to a different state than the state listed at checkout.

All orders placed during the Anniversary Sale from the sale section are FINAL SALE and not eligible to be returned or exchanged.

**You cannot cancel your order once an order is placed. Your order will be considered FINAL SALE and can not be canceled. We strongly encourage you to review the order details before submitting payment.

We are unable to combine orders. Since orders cannot be combined and will ship separately, additional shipping costs cannot be refunded on multiple orders. 

Flat rate shipping fees on all orders:

$7.50 for US orders that are less than $150 USD

$15 USD for Canadian orders less than $200 USD

£8 for United Kingdom orders less than £300

€10 for Ireland, Belgium, France, Germany, the Netherlands, and Spain orders less than €300

$20 AUD for Australia orders less than $500 AUD

$20 USD for all other International orders, less $500 USD

Kyte Baby will be offering free shipping for:

US orders over $150 USD

Canada orders over $200 USD

United Kingdom orders over £300

Ireland, Belgium, France, Germany, the Netherlands, and Spain orders over €300

Australia orders over $500 AUD

All other International orders over $500 USD

Anniversary Sale orders may take up to 3 weeks to be processed/fulfilled. Once orders are in possession of the postal service, we cannot control delivery times. 

VIP/Priority shipping will not be available during the Anniversary Sale.

If you are shopping for an upcoming sleep stage or future size, please keep the extended fulfillment window in mind.

If your order contains both sale and regular-priced items, it will be considered a sale order and will follow the 3-week fulfillment period. 

Package Protection “Worry-Free Delivery” will remain available during the Anniversary Sale; however, the free returns component will be disabled due to the items being final sale. With Package Protection, you are covered in the event your order is lost, stolen, or damaged in transit. You may submit a claim and receive reimbursement typically within 1–2 days.

We strongly recommend using the website and selecting Checkout+ to automatically add Package Protection and not opting out, as we cannot be held responsible for orders that are marked as delivered to the address provided at checkout.

No. Since the Anniversary Sale consists of retired items being offered at special pricing, purchases made before or after the sale period are not eligible for price adjustments or price matching. Discounts cannot be applied retroactively, and orders placed outside of the sale window will not qualify for the sale price. 

Discount codes, shop credits, and rewards vouchers cannot be combined. However, you may use one of these options for your order.

The Anniversary Sale section will not require a discount code from 7/10 - 7/13, so you may use credits/rewards during that time.  

We are not able to apply rewards to your order retroactively. Please make sure the desired discount is applied prior to payment.

Yes, you may apply a single discount code at checkout and use one or more gift cards toward the same order.

Yes. Please note that when using Afterpay, there is a higher risk of your items overselling.

Afterpay allows you to pay for your purchase in 4 interest-free installments (due every two weeks). You’ll pay your first installment at the time of purchase and the remainder over time.

Unfortunately, no. Please make sure you are signed in to the account you want the rewards points to be associated with, as well as ensure any third-party payment accounts email you are planning to utilize is the same as your rewards email, as we are not able to honor requests to alter the points/purchases made with the incorrect email.

TOG helps you choose the right sleep bag warmth for your little one’s sleep environment. During the Anniversary Sale, sleep bags will be available in different TOG ratings, including lightweight (0.5 tog), everyday (1.0 tog), and extra cozy (2.5 tog) options.

Shopping ahead? Consider your baby's room temperature, the season you'll be using it in, and what they'll wear underneath their sleep bag.

Because Anniversary Sale items are final sale and fulfillment may take longer than usual, we recommend checking your little one’s measurements before placing your order. If your child is close to the next size, review our size chart and sleep bag fit guide before checkout.

This is especially important when shopping for baby sleep bags, toddler sleep bags, walker bags, and seasonal sleepwear that your child may grow into over the next few months.

Not sure what size, style, or TOG to choose? These guides can help before the Anniversary Sale begins:

• Sleep Bag Size Chart
• How Should a Kyte Baby Sleep Bag Fit?
• TOG Guide
• How to Dress Baby for Sleep
• Tips for Safe Sleep, Swaddling, and Bedtime Routines

We recommend reviewing these before the sale opens so you can shop quickly and confidently once inventory goes live.

Please email info@kytebaby.com to reach our customer service team. Please note that sending multiple emails will bump your email to the bottom of the queue and take our team longer to see your inquiry.