Sale starts Friday, 5/9 at 10:00 am CT for the general public. Sale runs through 5/12 at 11:59 pm CT. Code will be automatically applied at checkout starting at 10:00 am CT.

Early Access is available for Silver, Gold, or Platinum members, starting Friday, 5/9 at 9:30 am CT. Not a Frequent Flyer member yet? Sign up now and see your tier! Code will be emailed to members, and customers must be logged into their account to shop with the discount code.

Early Access for Kyte Club members will begin at 9:45 am CT. Code will be posted to the VIP group.

Orders may take up to 2 weeks to be processed for fulfillment. Once orders are in possession of the carrier, we cannot control delivery times.

We are unable to combine orders. Since orders cannot be combined and will ship separately, additional shipping costs cannot be refunded on multiple orders. 

Since only one code can be applied at a time, you will not be able to use both a rewards voucher code and the Mother’s Day sale code. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be combined with any other offer, including our rewards program.

Discounts will not be retroactively applied. Orders placed before or after the sale time frame will not be valid for the discounted price.

Items purchased during our Mother's Day sale are eligible for returns/exchanges. To request a return label, enter your order information in the form on our returns page.

If you would like to cancel your order, please email us at info@kytebaby.com with the words CANCEL ORDER ##### in both the subject AND content of your email. We cannot guarantee cancellation, but do our best to accommodate these requests. Once an order is fulfilled, we are unable to cancel it.

If you need to edit your shipping address, please email us as soon as possible and include the correct address within your email inquiry. We do our best to honor these requests, but it is not always possible with the high volume of emails we receive. In the event that your package is returned to us by the carrier, we will reach out for an updated address and resend the package when it arrives at our warehouse. 

*Please note, due to tax implications, we cannot edit a shipping address to a different state than the state listed at checkout.

Due to high order volume, gift wrap, gift message, and gift receipt options are removed during large sales to allow us to fulfill all orders as efficiently as possible.