Black Friday FAQs

Pre-Black Friday Sale starts 11/16 and ends 11/20

Deals are for one day only starting 9am CST (with 8am CST early access for Silver + Gold members).
Each deal will end at 7:59am CST the following day.

Black Friday & Cyber Monday Weekend is 11/27-11/30

Monday | 11/16: Save 20% on Adult Clothing (Women + Men's Loungewear)

Tuesday | 11/17: Save 20% off the Entire Nursery Section

Wednesday | 11/18: Save 20% off Sleep Bags (including Sleep Bag Walkers)

Thursday | 11/19: Save 20% off Apparel

Friday | 11/20: Save 20% off Sitewide

11/27-11/30 the Clearance Section will be live (up to 40% off select styles)

Cyber Monday will be an additional 15% off clearance items only.

Sea Mist, Dusk, Clay, Papaya, Terracotta, Honey, Kiwi, Red Panda, Creek, Buzz

Early access will be given to Silver and Gold members for the pre-Black Friday sale at 8am CST.
An email will be sent out to those who qualify for early access with a code they will have to enter manually at checkout.

Anyone who has spent over $350 USD (this includes unfulfilled orders) will get
early access.

There will be NO early access for the Black Friday Clearance Sale starting 11/27.

We reserve the right to cancel any orders we believe to be abusing early access. Early access is intended to be a fun event for our loyal customers who have earned the silver and gold status.

Kyte BABY currently offers free shipping to US orders over $75, to Canada over $125, and
worldwide over $300.

Standard Shipping Rates:

$7.50 USD for US orders that are less than $75

$15 USD for Canadian orders less than $125

$30 USD for international orders under $300

Gift cards do not qualify towards free shipping only physical items shipped. Cart subtotal must
be above your locations free shipping threshold. This is the amount after any discount codes are applied and before taxes are calculated.

There will be NO priority shipping during the sale.

Orders placed during sales may take up to 2-3 weeks to be processed/fulfilled. Once orders are in
possession of the postal service we cannot control delivery times.

There will be NO priority shipping during the sale.

The discount for specific items is only valid for the day those items are on sale. Items purchased before or after that time period will not be valid for the discounted price.

The is a limit of 1 blanket per order per variant. So, you can order a Sea Mist and a Papaya
Toddler Blanket but you cannot order 3 Sea Mist blankets. This is to give more customers the opportunity to purchase these popular items. We reserve the right to cancel orders that we deem to be taking advantage of this rule.

You can preload your cart for the pre-Black Friday portion! The clearance section will not go live
until 11/27 when the Black Friday Sale begins.

We cannot guarantee your cart will remain
loaded, but typically as long as you use the same browser that you loaded your cart with you are able to do this for easy checkout.

Order edits will be available for the pre-Black Friday sale (11/16-11/20).

You will not be able to edit orders placed during Black Friday (11/27-11/30).

We are unable to combine orders. If you’d like to add something to your order, please place an
additional order. Since orders cannot be combined and will ship separately, additional shipping costs cannot be refunded on multiple orders.

If you need to edit your shipping address, please email us ASAP and include the correct
address within your email inquiry
. We do our best to honor these requests but it is not always possible with the high volume of emails received. If you input an incorrect address and the order is shipped, it should be returned to our warehouse and we will contact you for a correct address.

Any orders made in error during the pre-Black Friday Sale can be returned within 30-days for a
store credit or refund. See our return policy for more details.

If you need to cancel an order made during pre-Black Friday Sale you can do so yourself with
the self-help order edit feature found within your confirmation email or within your order history page of your Kyte account.

All orders placed during the Black Friday sale (Nov 27-30) from the clearance section are FINAL SALE
and not eligible for return or exchange.

Discount codes and shop credits cannot be combined. Shopify only allows one code to be used
at a time. Since the 20% discount will be automatically applied at checkout to the appropriate items daily, additional codes cannot be used in conjunction with this discount. This would include redeeming reward points.

Yes, you can use a discount code and a gift card at checkout.

Due to high order volume, the gift wrap, gift message, and gift receipt option are removed during
large sales to allow us to get all orders fulfilled as efficiently as possible.

Yes. We do want to note that when using Afterpay there is a higher risk of your items

Afterpay allows you to pay for your purchase in 4 interest-free installments (due every two
weeks). You’ll pay your first instalment at the time of purchase and the remainder over time.

You can review our sizes here.

Recommendations on how our sleep bags should fit can be found here.

Please email to reach our customer service team. Please note that sending
multiple emails will bump your email to the bottom of the queue and take our team longer to see your inquiry.