Terms and Conditions

Terms and Conditions


This page contains Kyte BABY, LLC terms and conditions. Please read these terms and conditions and policies carefully before ordering any Kyte BABY product. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions and the information below.


The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are confirmed at checkout.
Please note that local charges may occur after checkout, especially for Canadian and overseas orders where additional taxes and duties may apply. Such charges are the sole responsibility of the customer.


Shipping Policy

SHIPPING RATES: Kyte BABY currently offers free shipping to US orders over $75, to Canada over $125 usd, and worldwide over $300 usd. Please note that local charges may occur at customer’s expense, especially for Canadian and overseas orders where additional duties and taxes may apply.


Kyte BABY charges flat rate shipping fees on all other orders:

$7.50 for US orders that are less than $75

$15 for Canadian orders less than $125 USD

$30 for international orders under $300 USD


We reserve the right to not ship to certain areas, in the event shipping charges are too costly.


SHIPPING METHODS: We ship using USPS or Fedex for domestic and international orders. International customers are responsible to pay all taxes and duties, should they occur when their local post office delivers the package.


ESTIMATED SHIPPING TIME: We ship orders as quickly as possible within 1-5 business days. Should there be any delay, you will be notified via email. Please choose “Priority Express” at check-out for faster shipping time.  If you have any special shipping instructions or requests, be sure to email them immediately along with your order number to info@kytebaby.com.


SHIPPING DURING SALES: Purchases made during large releases and/or sales may take 2-3 weeks to be processed and packaged before shipment. We ship domestic orders via USPS and FedEx, please allow for extended delivery times due to COVID-19. Canadian orders are shipped via a consolidated shipment to our associates in Canada and then shipped to you via Canada Post, you will receive a tracking number that will become active when scanned by Canada Post. Keep in mind international orders will take longer to receive than domestic shipping times. 

During sales, we are unable to change shipping addresses or combine shipping on multiple orders.
Items may be restocked or further marked down during the sale. Refunds will not be issued for purchases made before a restock or further markdown.
Kyte BABY reserves the right to refund any purchase.


Return Policy

We hope you love everything you order, like so many of our customers do! However, if you are not satisfied with your purchase, you may return anything, except for FINAL SALE items, that you purchased from www.kytebaby.com within 30 days of purchase.


RETURN: For a full refund we ask that items be unworn, unwashed and in their original packaging, including tags and returned within 30 days of purchase. We do charge a flat $7.50 shipping cost to return the item this amount is deducted from the amount returned to you.

Returns can be refunded to original method of payment or for store credit. We process returns within 1 week of receiving the package. Please keep tracking info of your returned package. 

Canadian Returns: We will send your return label within 48 hours of receiving your request for return. 

International Returns: Customers are responsible for all return fees. 

EXCHANGE: We do not offer direct exchanges. If you need a different size or color, please RETURN your items for a refund and place a new order. 

DAMAGED/DEFECTIVE: If your item arrived damaged or became defective in any way within 6 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com.

 

Clearance and sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.

If you purchased from a third party vendor i.e., Amazon, buybuyBaby or a local boutique, the customer must return the product to that store according to their return/exchange policy.  

In the event a product is sold out, Kyte BABY has the right to cancel the order and refund the amount paid.

If you have any questions, please do not hesitate to contact us at info@kytebaby.com.


Additional Information

Kyte BABY reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

Order Editing/Cancelation

To cancel or edit your order, please log into your Kyte BABY account and select your order number within your order history. Within 24-hours of placing your order, you will be able to edit or cancel your order. You can also access the order edit feature from your order confirmation email. Please note that when selecting edit/cancel your order will be cancelled/refunded and stock is not guaranteed to hold and can sell out during the editing process. When you select edit, your cart will be reloaded with your previous items but cannot be guaranteed for checkout again.
Unfortunately, if you want to make any changes (add something, remove something, change your address, or cancel your order) outside of the 24-hour purchase window we are unable accommodate these requests. If you’d like to add something to your order, please place an additional order, and be aware we are unable to combine orders.
Note: Order edit/cancel is not available during sales or launches. 


Fabric Disclaimer and Cleaning Instructions

Kyte BABY fabrics are 97% rayon of bamboo and 3% spandex. Kyte BABY guarantees all products to be free of manufacturer defects for 6 months from the purchase date. This guarantee applies to the original purchaser only and does not include normal wear and tear, dye fading, fabric thinning, pilling, or damage to the material from outside forces. Please contact info@kytebaby.com if you believe you have received a defective product.

So you and your baby have fallen in love with Kyte BABY bamboo items, perfect! But now you’ll want to keep them as soft and nice as the day you got them. No problem! We’re here to help with some wash routines.

 

When washing any of your baby’s clothes, think less is more. You want to use a detergent that doesn’t contain any fragrances, dyes, or other extras that can irritate your baby’s already sensitive skin. You will also want to avoid anything that has optical brighteners. Just a nice, gentle cleaner is all that is needed, please no bleach. It’s also important that your detergent doesn’t leave any residues that could cause irritation or leave the fabric not as soft as before. You can add white vinegar to the wash as a natural fabric softener.

 

Don’t just throw your Kyte BABY items into the regular wash with your clothes. Give them a little special treatment and wash them separately on gentle cycle with cold water. This will help prevent pilling and maintain the quality of the fabric for longer. Hand washing is another alternative if you have the time. Just be sure to completely rinse all of the soap from the item so it won’t discolor the fabric or irritate baby’s skin.

 

This is the best way to wash your bamboo clothing:
· Cold water
· Delicate cycle
· Turn off agitator if that is an option
· With like fabrics (bamboo only)
· Layette should be washed inside out, zipped/buttoned up to decrease piling
· Sleep bags should NOT be washed inside out, but should be zipped up completely to protect the inner quilting
Kyte BABY does not recommend using the dryer. We recommend hanging or laying flat to dry. Open your sleep bags when drying them and point a fan towards them to help drying time indoors.

 

If you are in a time crunch, you could tumble dry on low heat or a cool setting, but take them out when they’re still a little damp then let them air dry the rest of the way. However, know that this can cause pilling on your fabrics.

 

Note: colors may vary from how they appear on a computer or smartphone screen.


Disclaimer

Kyte BABY is not responsible for any injuries or death that may occur while using any of our products. Please use common sense before and while using any of our products. If you see any defects or abnormal wear and tear, please inform us immediately at info@kytebaby.com. Kyte BABY is currently compliant with The Consumer Product Safety Improvement Act (CPSIA) and the American Society for Testing and Materials (ASTM).

Privacy Policy

Kyte BABY may store information you enter on our site when you provide information about yourself during the creation of a customer account, inquiry submissions, purchases, promotion participation, or registering for our newsletter. You may choose to not provide certain personal information, but this may limit your ability to use certain aspects of the site.


Kyte BABY will use your inputted information to improve the quality of our services, to notify you of specials and promotions, and to enhance and personalize your shopping experience.

Kyte BABY will NOT share your information with any other parties except in the following situations:

When you have given your express consent
If required by law or if Kyte BABY determines in good faith that such action is necessary to conform to applicable laws or comply with any legal or regulatory requirement
To protect the rights or property of Kyte BABY or another user, or to enforce the terms of use
In the event of a business transfer to any successor
With agents and people employed by Kyte BABY to perform tasks on our behalf such as providing customer service, processing credit card transactions, fulfilling orders, delivering packages, analyzing data, and sending e-mail and postal mail

At any time you may choose to stop receiving electronic communication from kytebaby.com by:

Clicking “Unsubscribe from this list” at the bottom of the newsletter.
E-mailing Kyte BABY Customer Service at info@kytebaby.com

The Kyte BABY website is encrypted with a COMODO Secure Sockets Layer (SSL) certificate. Financial transactions on the site are protected with up to 256-bit SSL encryption to guard your personal information. However, no transmission of data via the internet can be guaranteed to be 100% secure. Kyte BABY, therefore, cannot guarantee the security of any information you provide and you do so at your own risk. Kyte BABY will comply with all industry practices to ensure the security of your information on its systems.


Rules of Conduct

This website and all content and information therein is provided strictly for personal, non-commercial use. Unauthorized use of the website is prohibited. You may not reproduce, copy, distribute, sell, rent, modify, publish, publicly display, adapt, or create derivative works from the content of the website. Kyte BABY reserves the right to terminate your access to the website at any time and for any reason, with or without cause. If you wish to terminate your own account please contact our customer support at info@kytebaby.com.

Please send any concerns regarding our privacy policy to info@kytebaby.com.