Terms and Conditions

Terms and Conditions


This page contains Kyte BABY, LLC terms and conditions. Please read these terms and conditions and policies carefully before ordering any Kyte BABY product. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions and the information below.


The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are confirmed at checkout.
Please note that local charges may occur after checkout, especially for Canadian and overseas orders where additional taxes and duties may apply. Such charges are the sole responsibility of the customer.


Shipping Policy

SHIPPING RATES: Kyte BABY currently offers free shipping to US orders over $75, to Canada over $125, and worldwide over $200. Please note that local charges may occur at customer’s expense, especially for Canadian and overseas orders where additional duties and taxes may apply.


Kyte BABY charges flat rate shipping fees on all other orders:

$7.50 for US orders that are less than $75

$15 for Canadian orders less than $125

$30 for international orders under $200


All dollar amounts are USD.


We reserve the right to not ship to certain areas, in the event shipping charges are too costly.


SHIPPING METHODS: We ship using USPS or Fedex for domestic and international orders. International customers are responsible to pay all taxes and duties, should they occur when their local post office delivers the package.


ESTIMATED SHIPPING TIME: We ship orders as quickly as possible within 1-2 business days. Should there be any delay, you will be notified via email. Domestic orders can take 5-7 days to arrive at your door, and international orders can take 2-3 weeks. Please choose “Priority Express” at check-out for faster shipping time.  If you have any special shipping instructions or requests, be sure to email them immediately along with your order number to info@kytebaby.com.


SHIPPING DURING SALES: If you order during an online warehouse or clearance sale, your domestic order will be shipped within 3-5 business days and can take up to 2 weeks, longer for international orders, to arrive at your door due to the high volume of orders.


During sales, we are unable to change shipping addresses or combine shipping on multiple orders.
Items may be restocked or further marked down during the sale. Refunds will not be issued for purchases made before a restock or further markdown.
Kyte BABY reserves the right to refund any purchase.


Return Policy

We hope you love everything you order, like so many of our customers do! However, if you are not satisfied with your purchase, you may return anything, except for FINAL SALE items, that you purchased from www.kytebaby.com within 30 days of purchase, for a full refund.


RETURN: You may make a return for a full refund including original shipping cost, if the items are unworn, unwashed and in their original packaging, including tags. Please complete our Return Authorization Form and include it in your return with the original receipt within 30 days.


EXCHANGE: If you would like a size exchange, please RETURN your items for a full refund including original shipping cost and place a new order.

We do not accept returns without a receipt from www.kytebaby.com, a Return Authorization Form or after 30 days from receipt of purchase.

The customer is responsible for providing and paying for the shipping label on returns back to our warehouse. Include your receipt, Return Authorization Form and ship the item(s) to the following address:


ATTN: RETURNS
KYTE BABY
5209-C DAVIS BOULEVARD
NORTH RICHLAND HILLS, TX 76180

We process returns within 1 week of receiving the package. Please keep tracking info of your returned package.


DAMAGED/DEFECTIVE: If your item arrived damaged or became defective in any way within 6 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com.

 

Clearance and sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.

If you purchased from a third party vendor i.e., Amazon, buybuyBaby or a local boutique, the customer must return the product to that store according to their return/exchange policy.  

In the event a product is sold out, Kyte BABY has the right to cancel the order and refund the amount paid.

If you have any questions, please do not hesitate to contact us at info@kytebaby.com.


Additional Information

Kyte BABY reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.


Fabric Disclaimer and Cleaning Instructions

Kyte BABY fabrics are 97% rayon of bamboo and 3% spandex. Kyte BABY guarantees all products to be free of manufacturer defects for 6 months from the purchase date. This guarantee applies to the original purchaser only and does not include normal wear and tear, dye fading, fabric thinning, pilling, or damage to the material from outside forces. Please contact info@kytebaby.com if you believe you have received a defective product.

To preserve the delicate bamboo-derived fibers, wash on cold, delicate cycle with like fabrics; wash inside out to prevent pilling, and hang dry. Pilling and thinning are purely cosmetic and do not affect efficacy or safety. Note: colors may vary from how they appear on a computer or smartphone screen.


Disclaimer

Kyte BABY is not responsible for any injuries or death that may occur while using any of our products. Please use common sense before and while using any of our products. If you see any defects or abnormal wear and tear, please inform us immediately at info@kytebaby.com. Kyte BABY is currently compliant with The Consumer Product Safety Improvement Act (CPSIA) and the American Society for Testing and Materials (ASTM).

Privacy Policy

Kyte BABY may store information you enter on our site when you provide information about yourself during the creation of a customer account, inquiry submissions, purchases, promotion participation, or registering for our newsletter. You may choose to not provide certain personal information, but this may limit your ability to use certain aspects of the site.


Kyte BABY will use your inputted information to improve the quality of our services, to notify you of specials and promotions, and to enhance and personalize your shopping experience.

Kyte BABY will NOT share your information with any other parties except in the following situations:

When you have given your express consent
If required by law or if Kyte BABY determines in good faith that such action is necessary to conform to applicable laws or comply with any legal or regulatory requirement
To protect the rights or property of Kyte BABY or another user, or to enforce the terms of use
In the event of a business transfer to any successor
With agents and people employed by Kyte BABY to perform tasks on our behalf such as providing customer service, processing credit card transactions, fulfilling orders, delivering packages, analyzing data, and sending e-mail and postal mail

At any time you may choose to stop receiving electronic communication from kytebaby.com by:

Clicking “Unsubscribe from this list” at the bottom of the newsletter.
E-mailing Kyte BABY Customer Service at info@kytebaby.com

The Kyte BABY website is encrypted with a COMODO Secure Sockets Layer (SSL) certificate. Financial transactions on the site are protected with up to 256-bit SSL encryption to guard your personal information. However, no transmission of data via the internet can be guaranteed to be 100% secure. Kyte BABY, therefore, cannot guarantee the security of any information you provide and you do so at your own risk. Kyte BABY will comply with all industry practices to ensure the security of your information on its systems.


Rules of Conduct

This website and all content and information therein is provided strictly for personal, non-commercial use. Unauthorized use of the website is prohibited. You may not reproduce, copy, distribute, sell, rent, modify, publish, publicly display, adapt, or create derivative works from the content of the website. Kyte BABY reserves the right to terminate your access to the website at any time and for any reason, with or without cause. If you wish to terminate your own account please contact our customer support at info@kytebaby.com.

Please send any concerns regarding our privacy policy to info@kytebaby.com or to:

ATTN: Customer Relations
Kyte BABY
5209 Davis Blvd. Suite C

North Richland Hills, TX 76180