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Shipping policy

SHIPPING POLICY:

SHIPPING RATES: Kyte Baby currently offers free shipping to US orders over $85, to Canada over $135 USD, and worldwide over $300 USD. Please note that local charges may occur at customer’s expense, especially for Canadian and overseas orders, where additional duties and taxes may apply.

 

Kyte Baby charges flat rate shipping fees on all other orders:

  • $7.50 for US orders under $85
  • $15 USD for Canadian orders under $135 USD
  • $35 for international orders under $300 USD

We reserve the right to not ship to certain areas, in the event that shipping charges are too costly.


SHIPPING METHODS: We ship using USPS or FedEx for domestic and international orders. International customers are responsible for paying all taxes and duties, should they occur when their local post office delivers the package.

We ship domestic orders via USPS and FedEx. Please allow for extended delivery times due to COVID-19. Canadian orders are shipped via a consolidated shipment to our associates in Canada, then shipped to you via Canada Post. You will receive a tracking number that will become active when scanned by Canada Post. Keep in mind that international orders will take longer to receive than domestic shipping times.

 

ESTIMATED FULFILLMENT TIME:  REGULAR PRICED ORDERS depart from our warehouse within 3-5 business days of the order being placed (this does not include transit time with carrier). Please choose “VIP” shipping at checkout for faster fulfillment time.  If you have any special shipping instructions or requests, be sure to email them immediately, along with your order number, to info@kytebaby.com.

Selecting VIP Fulfillment at checkout for orders placed before noon CST, will be fulfilled and receive a tracking number the same day. All orders placed after noon CST will be fulfilled and receive a tracking number by end of next business day. VIP fulfillment is not eligible for orders that include gift wrap or embroidery. VIP fulfillment is not overnight shipping and the fulfillment period does not include time in transit. This option is unavailable during high volume periods and you will not see it at checkout. Please note VIP Fulfillment charge is not eligible for refund after the order is processed and shipped.

SHIPPING DURING SALES/LAUNCHES: Purchases made during large releases may take up to 2 weeks to be processed and packaged before shipment and/or sales may take up to 4 weeks to be processed and packaged before shipment. 

During sales, we are unable to change shipping addresses or combine shipping on multiple orders.
Items may be restocked or further marked down during the sale. Refunds will not be issued for purchases made before a restock or further markdown.
Kyte Baby reserves the right to refund any purchase.

VIP Shipping options will not be available during our Semi-Annual Clearance Sale. FREE shipping during our Semi-Annual Clearance Sale may differ from our standard FREE shipping minimums