Return Details

For more detailed information on unique return circumstances please visit our Terms and Conditions page.

Items are eligible for a refund or exchange on regular priced items within 30 days of purchase. We ask that items be unworn, unwashed and in their original packaging, including tags. A fee of $7.50 is charged for returns if you chose to receive store credit this fee is waived.  Items marked as final sale cannot be returned please contact customer service at info@kytebaby.com if you have any issues with a final sale item. 

Visit our return portal to initiate your return and to receive your return label.

Damage/Defective: If your item arrived damaged or became defective due to a manufacturers defect within 6 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com.All claims for items that are damaged/defective upon arrival must be submitted within 7 days of the date the item is marked delivered by postal carrier. Should the item be a clearance item you will only be issued the amount paid for the item.