For more detailed information on unique return circumstances please visit our Terms and Conditions page.
Regular-priced items are eligible to be returned for a refund, store credit, or exchange within 45 days of the date marked delivered. We ask that items be unworn, unwashed, and in their original packaging, including tags. A fee of $7.50 is charged for all returns receiving a refund, however, if you chose to receive store credit this fee is waived
Visit our return portal to initiate your return and to receive your return label.
Damage/Defective: If your item arrived damaged or became defective due to a manufacturers defect within 3 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com. All claims for items that are damaged/defective upon arrival or were not received must be submitted within 7 days of the date the item is marked delivered by postal carrier. Should the item be a clearance item you will only be issued the amount paid for the item.