Here is a couple things to note before your purchase:

- As of Fall 2020 we began the process of transitioning our inventory from having tags at the neck to having that same information printed on the garment. We are unable to guarantee which version you receive as it depends on how quickly inventory sells through. As we want you to love every piece of Kyte BABY you receive please contact info@kytebaby.com for any questions or concerns once your order arrives. 

- Our most recent batch of 2.5 TOG items are more compressed than previous productions. These products are not defective and are the same weight/warmth as all 2.5 TOGs. They may, however, feel thinner or slightly different than previous batches, due to this compression difference.

- As of Fall 2021 we began adding fold-over mittens in sizes Preemie to 0-3 months on some of our long sleeve apparel. In an effort to reduce waste we will continue to sell the original versions without the fold-over mittens. We are unable to guarantee which version you receive as it depends on how quickly inventory sells through. As we want you to love every piece of Kyte BABY you receive please contact info@kytebaby.com for any questions or concerns once your order arrives. 

-Colors may vary from how they appear on computer/smartphone screen. 

- We succeeded in creating the softest possible fabric for your little ones, and we do our best to preserve that same softness on our prints. Due to the nature of the printing process, our prints have a slightly different feel. The rule of thumb to follow is: the less printing there is, the softer the fabric will be. If you are disappointed with the items, please don’t hesitate to let us know, and we will gladly create an exchange or return for you.

To maintain the quality and feel of your bamboo clothing we recommend the following wash instructions:

• Cold water
• Gentle cycle
• Turn off agitator if that is an option
• With like fabrics (bamboo only)
• Layette should be washed inside out, zipped/buttoned up to decrease pilling
• Sleep bags should NOT be washed inside out, but should be zipped up completely to protect the inner quilting

Kyte BABY does not recommend using the dryer. We recommend hanging or laying flat to dry. Open your sleep bags completely and point a fan towards them to help drying time indoors.

When washing any of your baby’s clothes, think less is more. We recommend avoiding care products that contain harsh chemicals, additives, optical brighteners, and bleach.

For more detailed information on unique return circumstances please visit our Terms and Conditions page.

Items are eligible for a refund or exchange on regular priced items within 45 days of purchase. We ask that items be unworn, unwashed and in their original packaging, including tags. A fee of $7.50 is charged for returns if you chose to receive store credit this fee is waived.  Items marked as final sale cannot be returned please contact customer service at info@kytebaby.com if you have any issues with a final sale item. 

Visit our return portal to initiate your return and to receive your return label.

Damage/Defective: If your item arrived damaged or became defective due to a manufacturers defect within 3 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com. All claims for items that are damaged/defective upon arrival or were not received must be submitted within 7 days of the date the item is marked delivered by postal carrier. Should the item be a clearance item you will only be issued the amount paid for the item.

For more detailed information on unique shipping circumstances please visit our Terms and Conditions page.

When will my REGULAR PRICED items ship? REGULAR PRICED Orders are shipped from our warehouse within 3-7 Business Days of the date the order was placed (this does not include transit time with carrier). Please choose “VIP” shipping option at check-out for faster fulfillment time.

For orders placed during LARGE RELEASES it could take up to 2 weeks to be shipped from our warehouse and/or SALES EVENTS it could take up to 4 weeks to be shipped from our warehouse.

Standard Shipping Rates:

During our Summer Sale NO FREE OR VIP SHIPPING IS AVAILABLE FROM JUL 22nd 10 am CDT till Jul 23 11:59pm CDT. 

Kyte BABY is pleased to offer FREE shipping on US orders over $85 USD, Canadian orders over $135 USD, or international orders over $300 USD. For Silver and Gold members of our Rewards Program, FREE shipping minimums are $60 USD for US Customers and $90 USD for Canadian Customers. To learn more about our rewards program visit here.

Otherwise, our shipping rates are as follows.

$7.50 USD for US orders that are less than $85 USD

$15 USD for Canadian orders less than $135 USD

$35 USD for international orders under $300 USD

Priority Shipping - VIP Fulfillment Rates:

Selecting VIP Fulfillment at checkout allows you to have your order packaged and out of the warehouse within 1-2 business day. It is not overnight shipping and the fulfillment period does not include time in transit. This option is unavailable during high volume periods and you will not see it at checkout.

$25 USD for US Orders

$40 USD for Canadian Orders

Platinum members of our Rewards Program, save $15 OFF Priority Shipping / VIP Fulfillment and Gold save $10 OFF.

Due to Covid-19 some carriers are experiencing delays. If you have any issues you are welcome to reach out to our customer support team at info@kytebaby.com but please understand this is not something we can control.