For more detailed information on unique shipping circumstances please visit our Shipping Policy page.
For REGULAR PRICED items we ship within 1-5 business days. Should there be any delay, you will be notified via email. Please choose “Priority Express” at check-out for faster shipping time.
Standard Shipping Rates:
$7.50usd for US orders that are less than $75
$15usd for Canadian orders less than $150
$30usd for international orders under $500
For orders placed during clearance sales for SALE PRICED items it may take up to 2 weeks for your order to be processed and packaged.
Due to Covid-19 some carriers are experiencing delays. If you have any issues you are welcome to reach out to our customer support team at info@kytebaby.com but please understand this is not something we can control.
For more detailed information on unique return circumstances please visit our Return Policy page.
For a full refund on regular priced items we ask that items be unworn, unwashed and in their original packaging, including tags and returned within 30 days of purchase. Items marked as final sale cannot be returned please contact customer service at info@kytebaby.com if you have any issues with a final sale item.
Visit our return portal to initiate your return and to receive your return label.
Exchanges: We do not offer direct exchanges. If you need a different size or color, please RETURN your items for a refund and place a new order.
Damage/Defective: If your item arrived damaged or became defective in any way within 6 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com.
So you and your baby have fallen in love with Kyte BABY bamboo items, perfect! But now you’ll want to keep them as soft and nice as the day you got them. No problem! We’re here to help with some wash routines.
When washing any of your baby’s clothes, think less is more. You want to use a detergent that doesn’t contain any fragrances, dyes, or other extras that can irritate your baby’s already sensitive skin. You will also want to avoid anything that has optical brighteners. Just a nice, gentle cleaner is all that is needed, please no bleach. It’s also important that your detergent doesn’t leave any residues that could cause irritation or leave the fabric not as soft as before. You can add white vinegar to the wash as a natural fabric softener.
Don’t just throw your Kyte BABY items into the regular wash with your clothes. Give them a little special treatment and wash them separately on gentle cycle with cold water. This will help prevent pilling and maintain the quality of the fabric for longer. Hand washing is another alternative if you have the time. Just be sure to completely rinse all of the soap from the item so it won’t discolor the fabric or irritate baby’s skin.
This is the best way to wash your bamboo clothing:
· Cold water
· Delicate cycle
· Turn off agitator if that is an option
· With like fabrics (bamboo only)
· Layette should be washed inside out, zipped/buttoned up to decrease piling
· Sleep bags should NOT be washed inside out, but should be zipped up completely to protect the inner quilting
Kyte BABY does not recommend using the dryer. We recommend hanging or laying flat to dry. Open your sleep bags when drying them and point a fan towards them to help drying time indoors.
If you are in a time crunch, you could tumble dry on low heat or a cool setting, but take them out when they’re still a little damp then let them air dry the rest of the way. However, know that this can cause pilling on your fabrics.
