Here is a couple things to note before your purchase:

- As of Fall 2020 we began the process of transitioning our inventory from having tags at the neck to having that same information printed on the garment. We are unable to guarantee which version you receive as it depends on how quickly inventory sells through. As we want you to love every piece of Kyte BABY you receive please contact info@kytebaby.com for any questions or concerns once your order arrives. 

-Colors may vary from how they appear on computer/smartphone screen. 

To maintain the quality and feel of your bamboo clothing we recommend the following wash instructions:

• Cold water
• Gentle cycle
• Turn off agitator if that is an option
• With like fabrics (bamboo only)
• Layette should be washed inside out, zipped/buttoned up to decrease pilling
• Sleep bags should NOT be washed inside out, but should be zipped up completely to protect the inner quilting

Kyte BABY does not recommend using the dryer. We recommend hanging or laying flat to dry. Open your sleep bags completely and point a fan towards them to help drying time indoors.

When washing any of your baby’s clothes, think less is more. We recommend avoiding care products that contain harsh chemicals, additives, optical brighteners, and bleach.

For more detailed information on unique return circumstances please visit our Terms and Conditions page.

Items are eligible for a refund or exchange on regular priced items within 30 days of purchase. We ask that items be unworn, unwashed and in their original packaging, including tags. A fee of $7.50 is charged for returns if you chose to receive store credit this fee is waived.  Items marked as final sale cannot be returned please contact customer service at info@kytebaby.com if you have any issues with a final sale item. 

Visit our return portal to initiate your return and to receive your return label.

Damage/Defective: If your item arrived damaged or became defective due to a manufacturers defect within 6 months, we will gladly help you replace the item. You must email a picture of the defect and your order receipt to info@kytebaby.com.All claims for items that are damaged/defective upon arrival must be submitted within 7 days of the date the item is marked delivered by postal carrier.

For more detailed information on unique shipping circumstances please visit our Terms and Conditions page.

For REGULAR PRICED items we fulfill within 3-5 business days. Should there be any delay, you will be notified via email. Please choose “VIP Fulfillment” at check-out for faster fulfillment time.

Standard Shipping Rates:

Kyte BABY is pleased to offer FREE shipping on US orders over $85 USD, Canadian orders over $135 USD, or international orders over $300 USD. For Silver and Gold members of our Rewards Program, FREE shipping minimums are $60 USD for US Customers and $90 USD for Canadian Customers. To learn more about our rewards program visit here.

Otherwise, our shipping rates are as follows.

$7.50 USD for US orders that are less than $85 USD

$15 USD for Canadian orders less than $135 USD

$30 USD for international orders under $300 USD

Priority Shipping - VIP Fulfillment Rates:

Selecting VIP Fulfillment at checkout allows you to have your order packaged and out of the warehouse within 1 business day. It is not overnight shipping and the fulfillment period does not include time in transit. This option is unavailable during high volume periods and you will not see it at checkout.

$25 USD for US Orders

$40 USD for Canadian Orders

Gold members of our Rewards Program, save $15 OFF Priority Shipping / VIP Fulfillment.

For orders placed during CLEARANCE SALES (for SALE PRICED items) and for orders placed during LAUNCHES it may take up to 4 weeks for your order to be processed and packaged.

Due to Covid-19 some carriers are experiencing delays. If you have any issues you are welcome to reach out to our customer support team at info@kytebaby.com but please understand this is not something we can control.